By: Josh Fraser
The water we bottle at Aqua Valley is great stuff, and I could ramble on far too long about how good our product is, but getting our water in your home or workplace is useless until you have a way to dispense it.
Water coolers aren’t terribly complex machines, but they have sensitive, breakable parts that require care and service. Moreover, having the tools and knowing how to clean the cooler is essential to experiencing our delicious, nourishing water in the best possible way. The coolers come in a wide variety, ranging from a simple cooling unit to multi-tap setups for hot, cold, and room temperature water. As with anything, good value means finding a reliable cooler unit that meets the customer’s needs.
We see some of our customers, especially new customers, try to save money on their water dispensers while meeting their water needs. I’ve seen some of these ventures go well, others, not so well. For instance, I know of a few customers who bought cheap coolers that had an internal reservoir made of plastic, and they found out what foul tastes can result from chemicals leeched out of plastic. Other customers find bargain coolers will clog with ice, or have parts that go bad quickly, leaving them to drink lukewarm water until they can justify spending money on a whole new unit.
At Aqua Valley, we know a thing or two about what works for homes and companies who want hassle-free water dispensers. We sell only one brand of cooler, a base model with cold and room temperature taps, and a ‘Cadillac’ model.
The base model is called a Fahrenheit, and it has the minimum requirements to meet the Aqua Valley standard: two water temperatures, a stainless steel internal reservoir, adjustable thermostat, and a drip tray to keep spillage under control while dispensing. It is perfectly adequate for offices, and is especially popular in garages and warehouse floors, where durability and function trump all else. They even come with bottle covers to keep dust and dirt out and discourage the slow growth of algae in the spill cone, necessitating fewer cleanings.
The upgrade to the ‘Cadillac’ is not too expensive, and many of our customers thoroughly enjoy their Pacifik model cooler. It has a higher flow rate that the Fahrenheit, so filling a coffee pot for instance takes way less time and effort. Pacifiks are usually cold and room temperature models, but we are always willing to discuss your needs and have a few more options in this higher range. There is a dust cover for the top, of course, and a sleek look that dresses up any office.
One major reason we carry the coolers we do is the five-year warranty. If a customer has an issue with one of our coolers, we’ll loan them a cooler to use while we carry out the repair work at our shop. That’s right, we often have the cooler back to the customer within the week, and since they have one to use in the meantime, it is hardly missed. Same deal with cooler cleanings that we perform; it is done quickly and hassle-free for a flat fee. Any member of the Aqua Valley team is able to clean or diagnose a cooler, and since we have such a streamlined inventory, we always have parts on hand. We also offer cooler leases, a great fit for our corporate customers.
For casual or outdoor water dispensing, we also offer a Dolphin water pump. This unit is inexpensive and made from hard plastic, a manual pump that is easy to use and efficient. One of my home delivery customers has been using the same Dolphin water pump for well over a year, requiring only one replacement part that we readily supplied.
We do not make much money from the coolers: we sell them so our customers enjoy our water comfortably and hassle-free.